Shipping & Delivery
We ship directly from Morocco. Each order is confirmed with the workshop, then packed export-safe for international delivery.
Processing & dispatch
Typical dispatch is 3–7 business days depending on the artisan’s lead time and the item type (ceramics need extra packing time).
Delivery estimates
- US: 5–12 business days
- UK/EU: 4–10 business days
- GCC: 3–8 business days
Estimates vary by carrier and customs processing.
Customs & duties
International orders may be subject to customs duties/taxes depending on the destination. We provide clear customs descriptions and documentation to reduce delays.
Tracking
You’ll receive a tracking email after dispatch. For fragile ceramics, we prioritize secure packaging to reduce breakage risk in transit.