Handwoven Moroccan Rugs
Handwoven Moroccan rugs are made on traditional looms by Amazigh weavers across Tiznit and the wider Souss region, where the craft has passed from one generation to the next.
Frequently Asked Questions
Where do you ship, and how long does it take?
Worldwide from Morocco via DHL Express with full tracking, and shipping is free. Ready-to-ship orders are dispatched within 3 business days and arrive in 7 to 12 business days. Made-to-order pieces add their crafting time, shown on the product page.
Who pays customs and duties?
Duties and taxes are included on orders shipped to the United States, with nothing to pay on delivery. For all other destinations, import duties and taxes are not included and are collected on delivery.
Can I cancel or return an order?
Cancel within 24 hours of ordering, before fulfillment. Returns are free within 14 days: email us and we handle the pickup and the full refund. Made-to-order pieces are non-returnable unless they arrive damaged or not as described.
Is it really handmade?
Yes. Every piece is made by hand and carries an Origin Passport recording its city and craft. The maker is named when they have agreed to it.
How are the makers paid?
Kilimy is an artisan-owned model. The maker keeps the majority of each sale; our share covers processing, handling, and shipping.